Answers by Topic

Is Apple Health available through Washington Healthplanfinder?

Yes. By applying for free and low-cost health insurance, you’ll find out if you’re eligible for Apple Health.

What is Apple Health managed care?

Managed care means Apple Health pays a health plan a set monthly amount for your care. The health plan is then in charge of paying the doctor for your care.

What does it mean to have Apple Health without a managed care plan?

Not everyone enrolled in Apple Health is required to be enrolled in a managed care plan. When exceptions are allowed, an option to choose coverage that is not part of a managed care plan is offered.

Do Apple Health managed care plans include dental coverage?

Dental is included under Apple Health coverage for both adults and children. Once you're enrolled in Apple Health, you don't need to purchase a separate dental plan.

Learn more about Apple Health dental coverage for adults and children.

What if I lose my Apple Health Services Card?

You may access a digital copy of your services card through the WAPlanfinder mobile app. No need to order a replacement when you have a digital copy with you at all times!

You have several options to request a new card:

• Visit the ProviderOne Client Portal
• Request a new card online
• Call the Washington State Health Care Authority at 1-800-562-3022

There is no charge for a new card. It will take 7-10 days to get your new card in the mail. Your old card will stop working when you get a new card.

What benefits does my Apple Health managed care plan cover?

Check out your  Apple Health managed care plan benefits at hca.wa.gov/apple-health-managed-care.

Where can I find more information about benefits and services for my Apple Health coverage?

When newly enrolled in Apple Health coverage, the Health Care Authority will send you a letter sharing the name of your Welcome to Washington Apple Health booklet. Go online to view your booklet about covered benefits and services.

When can I change my Apple Health managed care plan?

You can change your Apple Health managed care plan at any time. Your old managed care plan will remain active until the end of the month that you make the change.

How do I change my Apple Health managed care plan?

You have several options to change your Apple Health managed care plan:

• Change it on wahealthplanfinder.org
• Visit the ProviderOne Client Portal at waproviderone.org/client
• Request a change online at fortress.wa.gov/hca/p1contactus

Call the Washington State Health Care Authority at 1-800-562-3022

Do I have to choose a doctor when selecting a Washington Apple Health managed care plan?

Though you’re not required to select a primary care doctor when you select a Washington Apple Health managed care plan, it is an option. You can search for, compare, and select a doctor using the provider search feature.

Who do I contact if I have questions about my Washington Apple Health?

For questions about Washington Apple Health, call the Washington State Health Care Authority at 1-800-562-3022.