Frequently Asked Questions
If you have questions about your Apple Health coverage, contact Washington State Health Care Authority (HCA).
Washington State Health Care Authority (HCA)
PO Box 45531
Olympia, WA 98504
Hours: Monday to Friday, 7 a.m. to 5 p.m. PST (except state holidays)
Phone: 1-800-562-3022
Email: [email protected]
Online: Secure web form
Local assistance: HCA community-based specialists
To add or remove a household member from coverage, follow these steps:
- Sign into your account.
- Select “Report a Change” from the dashboard.
- Answer the questions that apply to you.
- Submit your application.
You will get new results once you report your changes. These results will tell you:
- If you qualify for Washington Apple Health (Medicaid) or a Qualified Health and Dental Plan
- If you qualify for special enrollment
- The amount of savings you can get
Your eligibility for plans or savings may change when you add or remove a household member.
You can use Smart Planfinder to search for plans that cover specific providers, facilities or prescriptions. You can select up to five providers and five prescriptions in the tool.
When you choose a plan based on provider, we recommend calling the provider to verify. Covered providers can change throughout the year. Though we keep records up to date, it is safest to ask the provider if they accept that plan.